Terms of Service

Last updated: September 7, 2026

These Terms of Service (the “Terms”) govern your access to and use of the website at https://www.visiontroy.com/ (the “Website”) and the VisionTroy software platform, including Troy and Public Troy (together with the Website, the “Service”), provided by VisionTroy Inc. (“VisionTroy,” “the Company,” “we,” “us,” or “our”).

Please read these Terms carefully. By accessing or using the Service, you agree to be bound by them. If you do not agree, do not use the Service.

1. Definitions

• Company refers to VisionTroy Inc., 4539 N 22nd St, Ste N, Phoenix, AZ 85016, United States.
• Customer means a club or other organization that has entered into a Subscription Agreement with the Company to use the platform.
• Authorized User means an individual, such as a Customer’s employee or contractor, whom the Customer permits to access the platform under its account.
• Customer Data means all data, documents, and content that a Customer or its Authorized Users upload to, connect to, or otherwise make available through the platform, including member records, invoices, calendars, banquet event orders, communications, and policies.
• Output means drafts, summaries, recommendations, schedules, documents, messages, and other material the Service generates from Customer Data or user instructions.
• Subscription Agreement means a written agreement between the Company and a Customer governing the Customer’s subscription to the platform.
• You means the individual accessing or using the Service, or the organization on whose behalf that individual acts.

2. Eligibility

The Service is intended for business use by clubs and their staff. You must be at least 18 years old to use the Service. By using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Accounts and Authorized Users

Access to the platform requires an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Customers are responsible for the acts and omissions of their Authorized Users and for assigning roles and permissions appropriate to each user’s responsibilities. Notify us promptly at info@visiontroy.com if you believe an account has been compromised.

4. How the Service works: AI-assisted work and human approval

The platform uses artificial intelligence to read information, draft documents and messages, and prepare and coordinate work across a Customer’s departments. The platform is designed so that Output is presented to Customer staff for review and approval before it is finalized or sent to any third party, including a club member.

You acknowledge and agree that:

• Output is generated automatically and may contain errors, omissions, or inaccuracies. AI systems can be confidently wrong.
• You are responsible for reviewing Output before relying on it, approving it, sending it, or acting on it. The judgment about whether Output is accurate, appropriate, and complete remains with you.
• Output is not legal, financial, accounting, tax, or other professional advice, and should not be treated as such.
• Where the Service connects to or reads from third-party systems (for example a point-of-sale, accounting, or membership system), the accuracy of Output depends on the accuracy of the information in those systems.

5. Customer Data

As between the Company and the Customer, the Customer owns all Customer Data. The Customer grants the Company a non-exclusive, worldwide license to host, process, transmit, display, and otherwise use Customer Data solely as necessary to provide, maintain, secure, and support the Service and as otherwise permitted by the Subscription Agreement and our Privacy Policy.

The Customer is responsible for Customer Data, including for having all rights, consents, and notices required to collect it and to provide it to the Company for processing, including with respect to information about the Customer’s members, guests, and staff.

The Company does not sell Customer Data and does not use Customer Data to train artificial-intelligence models for the benefit of other customers or third parties. Third-party AI and cloud services the Company relies on to provide the Service are enterprise services engaged under agreements that prohibit them from using Customer Data to train their models.

6. Acceptable use

You agree not to, and not to permit any Authorized User or third party to:

• use the Service in violation of any applicable law or regulation, or to infringe the rights of others;
• upload or transmit content that is unlawful, defamatory, infringing, or that contains malicious code;
• access the Service by any automated means other than interfaces we provide, or scrape, crawl, or harvest data from the Service;
• reverse engineer, decompile, or attempt to derive the source code, models, prompts, or underlying components of the Service;
• use the Service, or any Output, to build or train a product or service that competes with the Service;
• circumvent or interfere with security, access controls, rate limits, or the review-and-approval design of the Service;
• resell, sublicense, or provide the Service to third parties except as expressly permitted in a Subscription Agreement; or
• use the Service to send unsolicited communications in violation of applicable law.

7. Third-party systems and integrations

The Service may connect to, read from, or work alongside systems and services provided by third parties, such as a Customer’s point-of-sale, accounting, membership, email, or tee-sheet systems. The Customer is responsible for obtaining any rights or permissions needed from those providers and for its own agreements with them. The Company does not control third-party systems and is not responsible for their availability, accuracy, security, or terms. Links from the Website to third-party sites are provided for convenience only.

8. Intellectual property

The Service, including its software, models, agents, prompts, designs, text, graphics, and trademarks (excluding Customer Data), is and remains the exclusive property of the Company and its licensors, protected by copyright, trademark, and other laws of the United States and other countries. No rights are granted to you except as expressly set out in these Terms or a Subscription Agreement.

Subject to your compliance with these Terms and any Subscription Agreement, you may use Output generated from your Customer Data for your organization’s internal business purposes. The Company retains all rights in the underlying technology used to generate Output.

If you provide suggestions, ideas, or feedback about the Service, you grant the Company a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

9. Fees

Use of the Website is free of charge. Fees for the platform are set out in the applicable Subscription Agreement. Except as stated there, fees are non-refundable.

10. Confidentiality

Each party will protect the other party’s non-public information disclosed in connection with the Service with at least the same care it uses for its own confidential information, and no less than reasonable care, and will use it only to perform under these Terms or a Subscription Agreement. This obligation does not apply to information that is publicly available, independently developed, or lawfully received from a third party without restriction.

11. Disclaimer of warranties

EXCEPT AS EXPRESSLY PROVIDED IN A SUBSCRIPTION AGREEMENT, THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100) IF YOU HAVE NOT PAID FOR THE SERVICE. Where a Subscription Agreement provides a different limitation, the Subscription Agreement controls.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your Customer Data, your use of the Service in violation of these Terms or applicable law, or your violation of the rights of a third party.

14. Term and termination

These Terms apply for as long as you use the Service. We may suspend or terminate your access to the Website at any time, and to the platform in accordance with the applicable Subscription Agreement, including immediately if you breach these Terms. On termination, your right to use the Service ends. Sections 5, 8, 10, 11, 12, 13, 15, and 17 survive termination. Return or deletion of Customer Data on termination is handled as described in the Subscription Agreement and our Privacy Policy.

15. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-law rules. If you have a concern or dispute about the Service, you agree to first try to resolve it informally by contacting us at info@visiontroy.com. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts. Your use of the Service may also be subject to other local, state, national, or international laws.

16. United States legal compliance

You represent and warrant that (i) you are not located in a country subject to a United States government embargo or designated by the United States government as a “terrorist supporting” country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.

17. General

• Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in full force.
• Waiver. A failure to exercise or enforce any right under these Terms is not a waiver of that right.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Entire agreement. These Terms, together with the Privacy Policy and any Subscription Agreement, are the entire agreement between you and the Company regarding the Service.
• Notices. We may provide notices by email to the address associated with your account or by posting on the Website.

18. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, for Customers, provide notice as required by the Subscription Agreement. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Contact us

Questions about these Terms may be sent to:

VisionTroy Inc.
4539 N 22nd St, Ste N
Phoenix, AZ 85016
United States
Email: info@visiontroy.com